Our return refund policy Bali is designed to ensure that every customer receives fresh, high-quality seafood delivered in perfect condition. We want you to be fully satisfied with every order. If a product arrives damaged, spoiled, or not as described, please contact us within 24 hours via WhatsApp at +62 811 3831 3738 or email at pasific.head@gmail.com.

Return Refund Policy Bali – Returns

Due to the perishable nature of seafood, returns are usually not accepted. However, if the product was delivered in poor condition or was incorrect, we will review your case according to our return refund policy Bali. Please include clear photos or videos as proof so that our team can assist you quickly.

Refunds

If your refund request is approved, the refund will be processed within 3 business days to your original payment method. All refund evaluations must be submitted within 24 hours after delivery.

Exchanges

If you received the wrong item, we will replace it with the correct product or issue a refund. Our goal is to resolve all issues smoothly and professionally.

Explore Our Fresh Seafood Products

To view our complete seafood selection available for delivery in Bali, including salmon, tuna, snapper, prawns, scallops, and more, please visit our product catalog:

👉 Seafood Products Page

Contact Information

PT Pasific Makanan Laut
Jl. By Pass Ngurah Rai Gg. Mina Utama Jl. Pesanggaran No.8, Sesetan, Denpasar Selatan, Kota Denpasar, Bali 80222
Phone/WhatsApp: +62 811 3831 3738
Email: pasific.head@gmail.com